Terms of Service

Effective Date: 11/03/2025

Welcome to 28 Solutio ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the 28solutio.com website and all associated services, including the creation, notarization, and certified mail delivery of legal documents (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

2. The Services

28 Solutio provides an automated platform to assist users in generating templated Affidavits and Legal Letters, optional online notarization through third-party providers (e.g., Notary101), and administrative handling of certified mail delivery.

IMPORTANT LEGAL DISCLAIMER:

  • We are not a law firm and do not provide legal advice.
  • The templates and Services are administrative tools only. No attorney-client relationship is formed by your use of the Services.
  • You are responsible for ensuring the documents you create are legally accurate and compliant with your jurisdiction.
  • We cannot guarantee the outcome or success of any legal document or process.

3. User Obligations and Account

  • Eligibility: You must be at least 18 years old and capable of forming a binding contract to use the Services.
  • Account Security: You are responsible for maintaining the confidentiality of your account and all activities under it.
  • Accuracy of Information: You warrant that all information you provide is true, accurate, and complete.

4. Payments, Fees, and Refunds

  • Fees: You agree to pay all applicable fees for the Services.
  • Payment: All payments must be processed through our designated payment processors.
  • Refunds: Fees are generally non-refundable once an order is placed. Refunds may be granted at our sole discretion.

5. Intellectual Property

All content and technology used in the Services are the exclusive property of 28 Solutio or its licensors, protected by intellectual property laws.

6. User Content (Document Data)

You retain all ownership rights to the content you create and upload to the platform ("User Content").

By using the Services, you grant 28 Solutio a limited license to process your User Content solely as necessary to provide the Services (e.g., formatting, notarization, mailing).

7. Prohibited Uses

  • Do not violate any laws or regulations.
  • Do not send fraudulent, harassing, or illegal content.
  • Do not impersonate others or misrepresent affiliations.
  • Do not attempt to gain unauthorized access to the Services or related systems.

8. Third-Party Services (Notarization, Mail)

We use third-party providers such as Notary101 and USPS. We are not responsible for their performance or actions. Your use of their services is subject to their own terms and privacy policies.

9. Limitation of Liability

28 Solutio and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of or inability to use the Services, unauthorized access to your data, or the legal outcomes of your documents.

10. Governing Law

These Terms shall be governed by the laws of Florida, without regard to conflict of law principles.

11. Changes to Terms

We may revise these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of the Services after updates constitutes acceptance of the revised Terms.