Privacy Policy

Effective Date: 11/03/2025

This Privacy Policy (the "Policy") describes how 28 Solutio ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website and services, including the generation, notarization, and mailing of legal documents (collectively, the "Services"). We are committed to protecting your privacy and handling your personal information transparently and securely.

2. Information We Collect

We collect information that falls into the following categories:

A. Information You Provide Directly:

• Account Data: Name, email address, phone number, physical address, and payment information.
• Document Content: Data, text, and attachments you input to generate Affidavits or Legal Letters, including sensitive or legal-related information.
• Identification Data: Information required for online notarization such as ID details, recordings, and digital signatures.
• Communications: Records of correspondence when you contact us for support or inquiries.

B. Information Collected Automatically:

• Usage Data: Information about how you use the Services (IP, browser, OS, pages viewed, etc.).
• Cookies and Tracking: We use cookies and similar technologies to track activity on our Services (see Section 5).

3. How We Use Your Information

• Service Provision: To generate and deliver legal documents via certified mail.
• Identity Verification: For online notarization and compliance with laws.
• Payment Processing: To handle transactions for purchased services.
• Communication: To send updates, notices, and administrative messages.
• Improvement and Security: To monitor, improve, and secure our Services.
• Legal Compliance: To fulfill legal obligations and resolve disputes.

4. Sharing and Disclosure of Your Information

We only share your information with third parties in limited circumstances:

• Service Providers: Including payment processors (Stripe, PayPal), mail services (USPS), notary providers, and hosting/security providers.
• Legal Compliance and Protection: To comply with legal obligations or protect rights and safety.
• Business Transfers: Your data may be transferred in case of mergers or acquisitions, with prior notice.

5. Cookies and Tracking Technologies

We use cookies to remember preferences, improve site experience, and analyze traffic. You can disable cookies in your browser, but some features may not function properly without them.

6. Data Security and Storage

We implement encryption and access controls to secure your data. However, no method of internet transmission or storage is 100% secure.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes described and meet legal obligations. Retention duration may vary based on applicable laws.

8. Your Rights (GDPR, CCPA)

Depending on your location, you may have rights to:

• Access: Request a copy of your data.
• Correction: Request correction of inaccurate data.
• Erasure: Request deletion, subject to legal exceptions.
• Restriction: Object to data processing in certain cases.

To exercise these rights, contact us at info@28solutio.com.

9. Changes to This Privacy Policy

We may update this Policy from time to time. Any updates will be posted on this page with an updated “Effective Date.”